Privacy Policy

Protecting personal data is of particular importance to TEQneers GmbH & Co. KG. The collection and use of your personal data is carried out exclusively within the framework of the applicable data protection laws. With this privacy policy, TEQneers provides information about the processing of personal data in the mobile applications (hereinafter uniformly referred to as "myteam App" or simply "App").

1. Name and address of the data controller

The controller within the meaning of the General Data Protection Regulation, other applicable data protection laws in the member states of the European Union, and other regulations with data protection character is:

TEQneers GmbH & Co. KG
Wankelstr. 14
70563 Stuttgart
Germany
Tel.: +49 711 -46972880
E-Mail: ed ]tod[ sreenqet ]ta[ ofni
Website: https://www.teqneers.de

2. Contact for data protection inquiries

Since TEQneers GmbH & Co. KG is not legally required to appoint a data protection officer, we are nevertheless happy to answer all questions and suggestions regarding data protection. Data subjects can contact us at any time with concerns about privacy.

Contact:

TEQneers GmbH & Co. KG
Wankelstr. 14
70563 Stuttgart
Germany
Tel.: +49 711 -46972880
E-Mail: ed ]tod[ sreenqet ]ta[ ofni

3. Scope

This privacy policy applies to the myteam service including all content, features, and services – both within the mobile application ("myteam App" for iOS and Android) and within the web application ("myteam Web").

With the use of the app starting from version 18, the display of non-personalized advertisements becomes part of the service scope. This is mandatory for use and is accepted upon registration or login.

For data protection information regarding our websites, please read the Privacy Policy (Website).

4. Processing of personal data

The collection, processing, and use of personal data only take place to the extent necessary to provide the voluntarily and free myteam service.

Note: The myteam service does not guarantee permanent availability. Outages, changes, or adjustments to the system may occur without prior notice and are not compensated.

4.1. Processing when downloading and installing the app

To download the app from an app store (e.g., Google Play Store or Apple App Store), registration in the store and a usage agreement with the app store provider are required, over which we have no control. When downloading and installing, information such as username, email address, and account ID is transmitted to the respective app store. This data collection lies outside our responsibility.

4.2. Processing when using the app

Using the myteam App requires registration with an email address. Optionally, further data such as a profile picture and username may be provided.

The legal basis is Art. 6 para. 1 f) GDPR, based on our legitimate interest in providing personalized and socially interactive features.

4.3. Integration of Google Ads

Advertisements are integrated into the myteam App via the service Google Ads (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Non-personalized advertising is a fixed part of the app and is accepted upon registration or login.

Personalized advertising is shown only after explicit consent. This consent can be given or withdrawn at any time in the app settings. For personalized ads, Google processes usage and device information to tailor ads to your interests. Data transfer to third countries (e.g., the USA) cannot be ruled out. The legal basis for personalized ads is your consent in accordance with Art. 6 para. 1 a) GDPR.

Further information on data processing by Google can be found in the Google Privacy Policy and the Google Partner Sites Information.

4.4. In-App Purchases (planned)

TEQneers reserves the right to offer in-app purchases in the myteam App in the future. These may include features such as disabling advertising or accessing additional services. If introduced, clear information about price, scope, and payment processing will be provided before any purchase. Personal data will only be processed to the necessary extent.

5. Disclosure of personal data

TEQneers generally does not disclose your personal data to third parties. Data is only shared where technically necessary to provide services or where there is a legal basis. Service providers are used solely to perform their tasks and are bound by instructions. All data is processed exclusively in an ISO 27001 certified data center of Hetzner Online GmbH in Germany. Physical access to the servers is controlled by Hetzner. More information about data security at Hetzner can be found here.

6. Storage of personal data

Personal data is stored for the duration of the voluntary service. Backups are created daily but without any guarantee of constant availability or complete recovery.

TEQneers reserves the right to delete user accounts that have not been actively used for more than six months. Active use is defined as a login or other interaction with the app or web version. There is no entitlement to permanent storage or restoration of a user account.

Data that is not subject to legal or contractual retention obligations will be deleted after a maximum of five years of inactivity.

7. Push Notifications

The app uses push notifications. These can be adjusted or disabled at any time in the app settings. We use the technology of 650 Industries Inc. (Expo), 624 University Ave #1, Palo Alto, CA 94301, USA.

a) iOS
Open "Settings" on iOS, select "Notifications" and then the myteam App. There you can enable or disable push notifications. More info: Apple instructions.

b) Android
Open "Settings" on your Android device and select "Notifications" under "Sound and Notifications". There you can enable or disable push notifications for the myteam App.

8. Permissions

Some features require the app to access certain services and data on your device. These permissions are explicitly requested.

a) iOS
Push Notifications: With your consent, push notifications will be sent.
Mobile Data: Allows downloading data over mobile networks.
Camera Access: Required to use the camera when taking a photo in the app.

b) Android
The app only requests basic permissions, e.g., access to internet connections.

9. Analytics

To improve the app, we use Matomo and log file statistics to collect anonymized usage data. These data show, for example, which features are used most and help us improve the stability of the app. Personal data is not processed for this purpose.

For technical stability, we use Sentry (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA) to analyze bugs and stability issues. The data is collected anonymously and not used for advertising purposes. More information can be found in Sentry's privacy policy.

10. Your Rights

You have the right to access the personal data stored about you and the right to correction, restriction of processing, or deletion, provided the legal requirements are met. You may also request the provision of your data in a structured, commonly used, and machine-readable format. To exercise these rights, contact us using the contact details above. You also have the right to object to processing and the right to lodge a complaint with the responsible data protection authority. In Stuttgart, the competent authority is: The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, Königstraße 10a, 70173 Stuttgart.

11. Changes to this privacy policy

We reserve the right to change this privacy policy. The current version is available within the app and the web version.

With app version 18, a new advertising format (Google Ads) will be introduced. Users must agree to the updated privacy policy within 60 days (until 31 July 2025) after the new version is released in order to continue using the app.

Last updated: May 2025 - Version 2.0.3